Oloolua Nature Trail

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92 Responses

  1. Michael says:

    We have so much in Nairobi. Such a detailed piece of an article. will be visiting soon to enrich my countries knowledge

  2. joy Gladys says:

    Ollolua has the worst marketing and customer service ever,
    tell your PR and marketing manager to style up.
    She really harrased us before chasing us away, insulted us and told us to our faces that they did not need us…
    what kind of customer service. please be hospitable madam Gladys; be kind.

    • JamboNairobi says:

      I’m sorry you were mistreated at Oloolua Nature Trail. Thanks for sharing your experience. It’s unfortunate when a visit to such a beautiful place is marred by mistreatment like what you went through.
      We do not represent IPR, and have no relationship with them, but I do hope the Managers at IPR have read your complaint and taken corrective action.

    • Lucy says:

      Gladys, Pole about your experience. Your complaint was taken seriously and I’m sure your visit to the trail next time will be more exiting.

    • Lucy says:

      Sorry Joy Gladys about your experience. It was some kind of misunderstanding. Your complaint has been taken seriously and the next time you visit the nature trail you will have a more exiting experience. Come with confidence… the nature trail is waiting…

    • Kimotho Jackson says:

      This is making me worry coz am planning to take a big team there for a day excursion…

  3. Pius says:

    We are planning to come visit and take a walk as a group, we hope the reception will be reputable.

    • JamboNairobi says:

      Indeed lets hope they are responsive to the public’s outcry. It sounded like prejudice to me, but I hope I’m wrong. Discrimination has no place in today’s Kenya.
      Enjoy your visit.

  4. john says:

    Is the phone no. given there working(0716256771) coz have been trying since morning and no one is picking my calls, Is there an alternative no. i can use since i want to book.? someone help!?

    • Lucy says:

      John, Sorry I was not able to phone. This is because I was in a meeting that morning but I called back all the calls I had missed when I got back.

  5. Brian says:

    Hi please can you clarify what you mean about residents and non residents

    • Lucy says:

      Hi Brian, Residents are non Kenyans who live in Kenya. eg UN staff, Diplomats, NGO workers among others. They are normally issued with a resident’s identification card. Non – Residents non Kenyans who are in Kenya for a short visit. eg tourists. I hope that clears it.
      Citizens are basically Kenyans.

  6. virginia says:

    hi ad lyk me n my friends 2 visit that place next weekend am wondering if the place is fun n 4 booking who should i call

    • james says:

      Its really fun, i was there with my pals on dec,..but i wud advice you to consider the rains which are often unpredictable!!!

  7. ms says:

    thank you for the great info on your site, we managed to get there easily, but the trek from the matatu stage to the gate was quite a distance.
    Otherwise kindly check in with management and update the prices on your page.
    the charges were revised upwards effective as of yesterday.
    Kudos! cant wait to sample the other amazing places in Kenya

  8. maurice says:

    I am Maurice i am requesting for the updated fees and the activities cause i am bringing a group of about seven and i need the price before our visit.
    thak you

  9. Lucy says:


  10. Nesh says:

    Its’ stated that the start time is 9:00 Am, what about for the early risers who would make it by 7:00 AM, will they wait till you open at 9:00 AM so that they start hiking?
    How long (Distance) is the nature Trail?
    Do you have guide services and if Yes, at what Cost?

    • Lucy says:

      Yes Nesh. Due to logistical issues we can only open at 9.00. however you can call 0716 256 771 to make special arrangements. The trail is about 5kms and it costs Kshs 200 per adult Kenyan citizen

  11. Kimotho Jackson says:

    Call Not picked…

  12. Kimotho Jackson says:

    Hi JamboNairobi?
    Can i use you photos to show my friend on facebook to show them how this place looks like?
    Planning to come on 29th this month!


  13. Bolt Tours says:

    You guys are very expensive wen it comes to camping fee… My company works at accomodating all nich in the society and with those rates for camping,…They are way expensive

  14. Billy says:

    Heading out there today to see and experience what Oloolua has to offer.Will be back with details of how it went

  15. Elizabeth Kipruto says:

    I will definitely be visiting soon. I can’t wait 🙂

  16. jennifer njeri says:

    i have ? is it allowed to carry your lunch as u enjoy the nature

    • JamboNairobi says:

      Thanks for asking Jennifer. If I may respond for National Museums, yes you may bring food and drinks with you. There’s a picnic site on the trail, as well as benches next to the bamboo stands along the river where you can set out your picnic basket.

  17. JamboNairobi says:

    From time to time, people have written to me indicating that when they call your phone number to arrange to visit Oloolua, their calls go unanswered. Do you have an alternative telephone number and an email they can use to get assistance when this happens?

    • Lucy says:

      Hallo Jambo,
      The phone is working. Its just that sometimes I’m in a meeting and not in a position to answer. But I always call back. Incase its an emergency customers can call 0724338292. That is my colleagues personal number.
      Thank you

  18. april says:

    hi Lucy,

    your number is temporarily out of service could you please advice on alternative numbers please.


    • Lucy says:

      The phone is working. Its just that sometimes I’m in a meeting and not in a position to answer. But I always call back. Incase its an emergency customers can call 0724338292. That is my colleagues personal number.
      Thank you

  19. Atieno says:

    Can one just show up for a day’s hike? or must one book for that as well? Can we bring food and drinks? Thinking about coming over with a group of friends (About 20 of us) for a day … sometime next month, on a Saturday….

  20. Vicky Kyalo says:

    Hi we are planning to visit ololoua next week on 20th Oct for a picnic, please advice if we need to book in advance or we can just show up and pay charges at the gate. quick response will be appreciated.

    • Lucy says:

      Did you visit? I hope you had a good time on Mashujaa day at Oloolua… And thank you for visiting. Please come again

      • Vicky Kyalo says:

        Hi Lucy,

        Yes we visited at mashujaa day and had a fantastic time, we will definatley be coming back soon! nice place it is

      • Lucy says:

        You are welcome Vicky. I am glad you had a good time. See you next time

  21. tony says:

    Hi, I have heard there are caves in the trail…any truth on this and where are they located?

    • Lucy says:

      Hi Tony,
      The cave is true. It is located a few meters from the entrance. It is about 35 meters long and was used by the Mau Mau during the freedom war. Oloolua Nature Trail is in Oloolua Forest at the end of Karen Road. Note: it is NOT in Ngong.
      Thank you for your interest

  22. Dave says:

    Hey, we are a group of 40 can you pliz email me the requirements needed for us to conduct a team building this coming saturday 23rd Nov, 2013.

    • Lucy says:

      Hi Dave,
      Did you visit, I hope you had a wonderful team building exercise at Oloolua Nature Trail. Please come again.
      Thank you

  23. Mitsuko says:

    I’m planning to visit during this holiday. Is it possible to walk through with my daughter? She’s 3 yrs.
    And do you open on 1st Jan?

    • Lucy says:

      Hi Mitsuko,
      Yes. The nature trail will be open on 1st Jan. and Yes you can walk the little girl. We are open every day of the week 9.00am – 5.30pm
      Thank you

  24. Rachael says:

    we want to visit on 26th with a number of 11friends please email me on the bonding activities that we can do..thanks

    • Lucy says:

      Hi Rachel,
      We have a beautiful Nature Trail to hike with scenes such as water fall and mau mau cave. its a 1hr – 5hrs walk depending on your interests and stop overs. There are cleared sports where you can play and do other team building activities . However, we do not have a trainer. you either come with yours or you create your own fun – whichever the case I guarantee you a good time.

  25. Kivindyo says:

    Hi, i would love to visit on the valentines day….i would love to know the changes for couples who want to enjoy a great picnic

  26. Mbaire says:

    do you offer horse back riding?? if yes,how much do u charge

    • Lucy says:

      Thank you Mbaire for your inquiry. We do not have horses or horses for hire. but if you have yours we charge 200/- per horse.

  27. Emma says:

    Do you guys offer bike riding and what are the rates. Thank you

  28. Emma says:

    Hi, Kindly let me know whether you offer bike riding and if so, what are the rates. Thank you

  29. Lucy says:

    Emma, As I told you on phone, one can came with thier own bike and ride. There is no extra charge for the bike. For now the trail management does not provide bikes. Thank you for your interest and hope to see you soon

  30. cheche says:

    i will organise a group and visit very soon……..

  31. miller says:

    Hallo am heading there next week with my g.f hope i woud’nt be insulted nor mistreated coz i ain’t gonna take that lightly n i also op ma securty is guaranteed when am in there.n please pick up the phone when i call,i don wanna get lost.Godbless

  32. franco says:

    is there enough space to carry out sport activities?

  33. Mercy Kangsy says:

    I have been to this place twice! Its an amazing place and i would spend a whole day there…soo peaceful! Kenya is a beautiful country!

  34. Jen says:

    Hi, what is your policy on dog walking? Do you have any off leash areas ?

  35. VIVEK says:

    hi lucy,
    kindly confirm what charges shall adhere if i have a group of about 60 people. nothing much just wanna have a cook out and trailing in da forest.

  36. paula says:

    Hi. I was just wondering what happens at the picnic site and whether people playing games would be too loud

    • BETH says:

      The picnic site is currently undergoing repairs but there are many other places. You can also be as loud as you want.

  37. Ciru says:

    Why is it so difficult to reach Ololuwa staff? I have called 0716 256771 no response,the other no. 0724338292 goes to some random non staff member! The land line no.on the website was answered by a very polite staff member who then refers you to 0716 266771 which doesn’t go through,surely??!!! This is really wrong for a public institution charged with the responsibility of making our Forests accessible. C’mon guys ,be professional and pick up company phones.Give basic info to the switchboard,you are rather frustrating to contact.

  38. nj says:

    i was planning to visit this place but from the complaints i see from people trying to access this place and no response from the site i am left wondering whether it is still operational.

  39. Musyimi says:

    A group of 40 from Machakos county is planning to visit on Easter Mon and am scared it might face the same music of mistreatment. Who are these pple shouting at the clients? Are they still working there?

  40. Kenya Adventure Tours says:

    Sounds like a good getaway experience. I will explore it prior to arranging a camping tour for our guests. If the experience is satisfactory, then we will be glad to have a nature experience with close proximity to the city.

    • Lucy says:

      Hallo Kenya Adventure Tours,
      The Oloolua Nature Trail is a great destination. I can guarantee you that your guests will have lots of fun here. For pictures please check-out our FaceBook page ” The Oloolua Nature Trail”.
      Hope to work with you.
      Warmest regards

  41. Seth says:

    hi, we are planning to visit this site soon, I’m trying the number given here as Lucy’s and colleague and no-one is picking, the other one is picked by a shosho who does not speak kiswahili, please can someone here help me with a functional official telephone number?

    • Lucy says:

      Hi Seth,
      Thank you for your interest to Oloolua Nature Trail. I am sure you were helped and we will be expecting you soon.
      Warmest regards

  42. pancras karema says:

    was planning to bring a group of 40 but going thru some comments here am worried can someone please reach me on 0731521789

  43. Lucy says:

    Hi Pancras Karema,
    I’m glad we have talked. As I’ve told you, we charge Citizens (adults Kshs 200, Children Kshs100), Residents (adults Kshs 400, Children Kshs 200) and non residents (adults Kshs 600, Children Kshs 300). Please come and visit us. We look forward to hosting you.
    Thank you
    Warmet Regards,

  44. Joseph Gachini says:

    I took my family there yesterday and we really enjoyed the walk, the green vegetation and cool refined breeze. The cave is amazing (I brought along a spot light and had a chance to explore inside). Our tour guide (Mr. Museveni) was very good to us. He is humble and enjoys his work. Thank you Sir! #MagicalKenya.
    I like.

  45. Daphine says:

    i would like to visit and would like to know if there are any other charges apart from the entrance fee. please reply on my email. Thank you in advance

  46. ingrid says:

    are you allowed to bike on the trail?

  47. Lawrence Raul says:

    Hello, am a photographer and i would love to know if their are any charges on doing photography there? I will come with a model and take a few pics of him..

    • LivinginNairobi says:

      Kindly contact the institute of Primate Research through the contact details at the end of this article, to get your question answered.

  48. Vanessa says:

    do you open on Sunday’s

  49. Daisy says:


    That’s an awesome detailed article. Do they have biking or offer bicycle and helmets for guys to come and ride?

    • LivinginNairobi says:

      When this question was asked previously, Lucy from the National Museums of Kenya responded on March 4, 2014 and clarified that they don’t provide bikes, but you are free to bring your own.

  50. Hellen says:

    How much would it cost me to have a photo shoot comprising of four people?
    Will I pay an additional fee apart from the entrance fee?

  51. nancy akinyi says:

    hi,we need your management to take action to security man by the name mwenge KIOKO he demanded to see our ticket using bad language he was not in uniform he came to us while we were having our lunch….what is the need for registered book at the gate if this man wanted to see our tickets….. anyway we are proud of ticket officer coz he is the one who insisted us to take our ticket… then he apologized for someone mistakes

  52. shampton says:

    its so devastating that i’ve been trying to contact Oloolua Nature Trail and the so called Lucy and her partner are no where to receive the call or atleast have the courtesy to return the call. Now am intending to visit next week as a group 20+ but don’t know who can assist. in the meantime something needs to be done coz you complain Kenyans don’t visit their nature, but with this kind of treatment how can one withstand?


    • LivinginNairobi says:

      Sorry for your frustration. Sadly, laxity in customer care is all too common in Kenya, including in private sector organisations. I would suggest you still show up with your group, since there is no requirement to notify them in advance.

  53. armanda says:

    I am inquiring for the birthday party, what is it that you offer ? The amount is high and I would like to know what is included in the package .

  54. george opiyo says:

    Interested in visiting the site but the phone not being picked by Lucy as mentioned in comments is overwhelming.. Act and improve on your CRM for customer satisfaction

    • LivinginNairobi says:

      Thanks for raising this matter. I hope the National Museums of Kenya people are seeing this feedback, and do something about it.

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